Privacy Policy


While Mascot has endeavored to ensure that all information provided on Mascot Steel website is accurate and up to date, Mascot Steel takes no responsibility for any error or omission relating to this information. To the maximum extent permitted by law, Mascot Steel will not be liable for any cost, loss or damage suffered by you through your use of Mascot Steel’s websites or Mascot Steel’s failure to provide access to these websites or information updates.

Your use of the website is governed by the Mascot Steel’s website Terms and Conditions.

Privacy Policy

This following document sets forth the Privacy Policy for the Mascot Steel website,

Mascot Steel is committed to providing you with the best possible customer service experience. Mascot Steel is bound by the Privacy Act 1988 (Cth), which sets out several principles concerning the privacy of individuals.

Mascot Steel is committed to protecting the privacy of our clients and other individuals who deal with Mascot Steel. Our Privacy Policy has been developed to comply with the Privacy Amendment Act of 2000.

Mascot Steel may collect certain personal information, for example:

  • Name
  • Address
  • Email address
  • Telephone & Fax numbers
  • Occupation or Title
  • IP address

Areas of interest in Mascot Steel products or services

Other information that may be collected when you visit the Mascot Steel website to read or download information. This may include your server address, domain name, date and time you visited the site, pages viewed, and the information downloaded.

Any personal information you give us, we use solely for our business purposes, which may include:

  • establishing your account with us;
  • fulfilling our obligations under any contract with us;
  • providing you with information about our products, services and special offers;
  • and developing our products to better suit your needs and preferences.

We will not use or disclose any personal information for any other purpose without your consent, except in very limited circumstances such as where:

  • disclosure is required by law;
  • or you are in default of your account with us, in which case we may disclose your personal information to a collection agency for the purposes of recovering the debt.

There is reason to suspect that unlawful activity has, or may be, engaged in and the Mascot Steel uses or discloses the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities

When collecting personal information, Mascot Steel will take reasonable steps to advise the Mascot Steel’s identity, the purpose for collection of that information, that the person can get access to their personal information and the main consequences if that person chooses not to provide that information.

Where reasonable and practical to do so, Mascot Steel will collect personal information about an individual only from that individual.

We may collect certain non-personal information to optimise our goods and services including our web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.

Mascot Steel may use personally identifiable information in aggregate form to improve our goods and services including our website to make it more responsive to the needs of our customers and potential customers. This statistical compilation and analysis of information may also be used by Mascot Steel or provided to others to assist Mascot Steel with improving our products and services, including our website.


Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies can facilitate a user’s ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature.

We will not send you any promotional material if you inform us that you do not wish to receive such material. If you receive any promotional or other material from us and do not wish to receive this information any longer, you may request that your name be removed from our list.

Mascot Steel will take reasonable steps to protect the information it holds from misuse and loss from unauthorised access, modification or disclosure.

Transmission of data over the internet cannot be guaranteed as totally secure. As a result, Mascot Steel is unable to guarantee the security of any information transmitted to it over the internet.

Mascot Steel may from time to time, review and revise our policies. Accordingly, we reserve the right to change this privacy policy at any time.

Our website may contain links to other websites. By choosing to click on a link to another website we shall not be held responsible by the way that website collects website visitor information and their policy in the management of that information, nor can we be held responsible for the content of those websites.

By visiting this page and other pages on this website you have deemed to accept the privacy terms as outlined in our Privacy Policy

If you have any questions in relation to the Mascot Steel’s Privacy Policy, please contact us by phone on (02) 9313 1313 or by email at

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Mascot Steel customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Mascot Steel takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Mascot Steel reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Mascot Steel reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

If you have any questions in relation to the Mascot Steel’s Privacy Policy, please contact us by phone on (02) 9313 1313 or by email at